Egypt shipping and return policy (COD”cash on delivery” payments only)
You can open and check your shipment before the courier leaves, Incase you don’t want the order, please give the courier the items you don’t want or the whole order and Pay the shipping fees, After the courier leaves you are not allowed to return the order only Exchange it.
Soirée Items are able to exchange in 2 days only
Egypt shipping and return policy (card, mobile wallet and installment payments only)
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.Our courier will call you in 3 working days once we check the condition of the item, your money will be returned to the same payment method within 15 business days
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
برجاء قراءة شروط الشحن و الاسترجاع بعناية قبل تنفيذ الطلب
